Frequently asked questions
What is the return / exchange policy?
We accept returns only for items that are defective, damaged, or not as described. For change-of-mind purchases, returns aren’t available. Items must be unused, in original packaging, and include proof of purchase.
Are any purchases final sale?
Yes. All change-of-mind purchases are final sale. Only defective or incorrect items are eligible for return or exchange.
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How do I know my payment is secure?
All payments are processed through trusted and encrypted payment gateways to ensure your information stays protected. We do not store or have access to your card details at any point during the transaction.